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Some shedding or yarn sprouts may appear on the surface of the wool carpet/rug but it is normal for wool carpets. Sprouts can be clipped with sharp scissors (DO NOT PULL)

Remember to rotate your rug periodically.  Routinely rotating will ensure your rug wears evenly.

Proper Care and maintenance now will pay off with the longevity of your carpet. 

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The most important carpet/rug maintenance procedure is vacuuming regularly. Your flooring will thrive with frequent vacuuming. Vacuum twice a week, especially in high-traffic areas. Go back and forth multiple times in the same area.

A suction-only canister vacuum is best to prevent excess pilling, fuzzing and pulls. For cut pile wool products, a dual motor vacuum with brush rolls is suggested. For loop pile wool products, a suction-only vacuum is required, and a canister type vacuum may work best. If you're interested in cleaning, make sure that your vacuum cleaner is certified through the Carpet and Rug Institute (CRI) Seal of Approval/Green Label Vacuum Cleaner Program.  Visit www.carpet-rug.org for details.

It's extremely important to treat stains immediately so that they don't become more difficult to clean later. For suggested steps on how to remove common stains, refer to our stain treatment tips. 

The first thing to do for a stain is pick up any solids. Scrape it up with a spoon, always working from the outside of the spot toward the center. Immediately blot (do not rub) spills with a clean, absorbent cloth or paper towel. 

Liquid spills act as a magnet to any dirt particles that are in the carpet/rug, causing the dirt to rise to the surface. This dirt may cause a dark stain. Again, immediately blot the spot with a clean, absorbent white cloth or paper towel. It's always important not to rub. Rubbing can work the liquid deeper into the fibers, making the spill more likely to stain the carpet.

As you're cleaning, avoid oversaturating your rug with water. Work inwards from the edge of the spot to prevent excess spreading. Repeat as many times as necessary.